With ever-diminishing budgets, it can be tempting to choose your provider based on the cheapest quote. However, Service Level Agreements (SLAs) between companies can vary greatly, and a decision based on price alone may indicate a significant false economy. You could experience poor service and find gaps in the SLA which may ultimately lead to unexpected costs. Therefore, it’s key to choose a provider that offers your School or Multi-Academy Trust a cost-effective service, without compromising on quality.