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HR Services

At EPM, we provide expert, sector-specific HR support tailored to the unique needs of schools and multi-academy trusts across the UK. With a blend of transactional efficiency and strategic insight, our services help education leaders navigate complex employment legislation, manage risk, and make confident, people-focused decisions. Whether you're looking for day-to-day administrative support, advisory expertise, or long-term strategic planning, our experienced team is here to deliver. Built on trust, objectivity, and unrivalled educational knowledge, we are your partner in shaping safe, resilient, and high-performing educational environments.
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HR Essentials

HR Essentials is our foundational support service providing dependable, day-to-day assistance with people management for schools and trusts. This package delivers robust HR contracts administration, terms and conditions advice, and access to critical online resources.

Who it’s for:

  • Schools with existing in-house HR capacity
  • Smaller trusts seeking a reliable support base
  • Organisations that need access to accurate HR documentation
  • Leadership teams wanting a supportive safety net for basic queries

Key Benefits

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Legal Compliance

Ensures adherence to employment regulations and reduces non-compliance risks.

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Reduced Administrative Burden

Provides templates, policy documentation, and bulletins to streamline processes.

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Expert Guidance

Access to timely advice for basic HR queries.

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Horizon Scanning

Regular updates on upcoming legislative changes and HR best practices.

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Focus on Strategy

Frees internal teams to concentrate on strategic initiatives rather than administrative tasks.

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Documentation Support

Assistance with employment contracts, national agreements, and documentation updates.

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HR Solutions

HR Solutions offers a step up from our Essentials service, combining comprehensive documentation access with responsive, expert advice from our team of education HR professionals. This service provides ongoing telephone and email support, guidance through complex issues, and the reassurance of having a dedicated adviser just a call away.

Who it’s for:

  • Single academies and stand-alone schools
  • Smaller trusts requiring more than basic administrative support
  • Organisations not yet needing fully outsourced HR
  • School leaders seeking expert guidance for employee relations matters
  • Education settings wanting tailored advice that fits their unique context

Key Benefits

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Employee Relations Support

Expert guidance for grievances, disciplinary matters, and performance issues with flexible on-site or virtual consultation options.

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Education-Specific Expertise

Advice from professionals with real-world school experience, providing solutions tailored to educational contexts.

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Confidence in Difficult Situations

Support for challenging conversations and proper procedure implementation to ensure best outcomes.

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Risk Reduction

Help avoiding missteps that could lead to costly tribunals while managing compliance issues.

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Contextual Approach

Solutions that consider your organisation's unique risk appetite and culture rather than one-size-fits-all advice.

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Practical Empowerment

Educationally relevant support that delivers value where it's needed most, helping you manage risk without sacrificing progress.

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HR Partner

The HR Partner model is our most comprehensive, proactive HR service - designed to act as an extension of your leadership team. This end-to-end solution goes beyond advisory support, with our team taking full ownership of HR cases, providing on-site presence when needed, and functioning as a true strategic partner integrated with your organisation.

Who it’s for:

  • Medium to large multi-academy trusts
  • Schools with limited internal HR capacity
  • Organisations seeking proactive rather than reactive HR management
  • Leadership teams needing strategic HR partnership
  • Education settings facing complex people challenges or significant changes

Key Benefits

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End-to-End Support

Comprehensive HR support as a true extension of your leadership team - taking ownership of cases rather than just advising, with on-site delivery whenever needed.

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Strategic Partnership

Shaping people strategies aligned with your Trust's values and goals, from HR Partners who guide change management, restructuring, and workforce strategy beyond day-to-day operations.

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One Trusted Provider

Access specialists across safeguarding, recruitment, payroll, and finance through one partner. Our breadth of expertise ensures support for any HR challenge - no need for multiple providers.

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Tailored Solutions

A service that adapts specifically to your organisation's unique challenges, through a customised approach rather than generic HR services.

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Critical Period Support

Specialised guidance during Ofsted inspections, TUPE transfers, or leadership changes, to help navigate complex transitions smoothly. We're a stabilising force when you need it most.

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Scalable Flexibility

High-level expertise with the flexibility to scale, ideal for organisations with limited internal HR capacity. Efficiently manage HR resources while maintaining quality service.

Case Study: Adaptable support for a Mid sized MAT

Challenge

As a mid-sized MAT, PKAT faced challenges in managing payroll complexities and navigating the ever-evolving landscape of HR regulations. Rather than insourcing, the trust recognised the need for a blended approach to best support their internal team. Adding an extra layer of education-specific advice was critical to ensure compliance and to streamline HR processes effectively.

Solution

Providing a blended approach to the school, we met the trust at the level of support they needed most. Through specialist HR and Payroll advice, targeted training and development for the central team and regular, termly strategic updates, PKAT were empowered with self-sufficiency, backed with a specialist safety net for challenging situations.

"EPM has been an invaluable partner in transforming our HR and payroll functions. Their expertise, innovative solutions, and strategic support have not only helped in dealing with our day-to-day challenges but also positioned us for future success."

Howard Nelson, Chief Financial and Operating Officer, PKAT
Peterborough-Keys-Academy-Trust

Speak to the Team

Contact us today and find out how we could help your school or trust to excel.