Family Liaison Officer

POST TITLE: Family Liaison Officer

Grade / Hours: Grade 8 point 19-24, depending on experience
21 hours per week, term time only
8.30am – 4pm, 3 days per week (½ hour lunch)

RESPONSIBLE TO: Head of School / Safeguarding Lead

Purpose of job:
The Family Liaison Officer will work closely with parents and carers to help overcome pupils’ barriers to learning, whether inside or outside school. This will involve maintaining regular communication, putting interventions in place, and liaising with relevant staff and professionals to ensure parents and carers are consistently engaged in pupils’ development and progress. The Family Liaison Officer will be a member of the safeguarding team and one of the DDSLs.

Working with parents and carers
Under guidance of Headteacher and SLT, engage with vulnerable families in order to formulate a package of support
Act as the lead point of contact for parents/carers, maintain regular communication with parents/carers and provide personalised support for families through issues as they arise
Put interventions in place to encourage parents/carers’ involvement in supporting pupils’ development and progress
Keep up to date on the latest services available in the local area so you can promote and signpost parents/carers to these via a range of communication channels (e.g. social media, newsletters, meetings, webinars etc)
Carry out home visits, where required
Implement and monitor progress of action plans, working with parents/carers to make adjustments to support as necessary
Provide personalised support for parents/carers to help manage transition for their child
Support parents/carers through the application process for accessing local services and help them attend relevant meetings
Maintain Lead Professional role in Early Help process, regularly assessing and evaluating impact of actions at EHA level
Arrange, appropriately lead and record TAF meetings
Prepare reports for and attend multi-agency meetings such as Child Protection Conferences/CIN/Core Groups and Strategy Meetings
Working with staff and other professionals
Work with relevant staff to identify and bring onboard pupils and parents/carers that would benefit from personalised support
Develop action plans in consultation with relevant staff and professionals, where necessary
Liaise and build relationships with external agencies and professionals, following up on actions where necessary
Maintain regular communication with relevant staff to update them on progress of individual pupils
Carrying out early help assessments
Work in partnership with CSC/Social Workers/Police/Health and other external agencies to support families
Record keeping
Maintain accurate records of interventions and relevant meetings using internal systems as well as others such as Liquid Logic and My Concern
Facilitate the transfer of relevant pupil information inside and outside the school
Complete relevant paperwork required by external agencies
Safeguarding
Work in line with statutory safeguarding guidance (e.g. Keeping Children Safe in Education, Prevent), and our child protection and health and safety policies
Work with the designated safeguarding lead (DSL) to promote the best interests of pupils, including sharing concerns where necessary
Promote the safeguarding of all pupils in the school, making CSC referrals as appropriate when thresholds are met
Ensure information is shared with safeguarding team in a timely manner
To participate in training and other learning as required, DDSL status to be maintained by attending training bi-annually
Please note that this is illustrative of the general nature and level of responsibility of the role. It is not a comprehensive list of all tasks that the postholder will carry out. The postholder may be required to do other duties appropriate to the level of the role.
We can offer you:
A supportive environment working amongst a dedicated school community of professionals
An excellent opportunity to develop your own practice
A leadership team who are ‘hands-on’ every day
Lunch & drinks provided
Visits to the school are warmly welcomed.
Closing date: Midday on Monday 24th November 2025
Interview date: Friday 28th November 2025
Start date: Monday 5th January 2026

Please contact Mrs Xanthe Brereton in our school office (01733 762742 or email on contact@pastonridingsprimary.net ) for further details and an application form.
Paston Ridings Primary School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
All appointments are conditional and subject to an enhanced DBS disclosure and two satisfactory references.