Safer Recruitment and DBS Administration Lead - Huntingdon

We are recruiting for a Safer Recruitment and DBS Administration Lead to join our team in Huntingdon

To lead and manage the Safer Recruitment and DBS Administration Team, ensuring the delivery of an efficient, high-quality and compliant service. Responsible for overseeing DBS checks and pre-employment screening, maintaining safeguarding standards, driving team performance and continuous improvement, and providing expert advice, guidance and training to schools and trusts. The role also has commercial responsibility for driving revenue growth, developing new business opportunities and maximising the performance and profitability of the service.

The role requires a strong understanding of the education sector, relevant safeguarding legislation and the practical challenges faced by schools and trusts in implementing safer recruitment requirements.

Main Responsibilities/Duties of the Job

Strategic Leadership & Business Growth

• Develop and deliver the Safer Recruitment and DBS strategy, aligned with EPM’s objectives and growth plans.
• Identify and develop new markets, customers and service offerings to drive revenue growth and profitability.
• Own the service's budget, financial forecasts and P&L, proactively managing performance against targets.
• Collaborate with Sales, Marketing and internal teams to maximise business development, cross-selling and referral opportunities.
• Manage key supplier relationships to ensure service quality and commercial value.

Team Leadership & Service Delivery

• Lead, manage and develop the DBS Administration Team, setting clear objectives and performance standards.
• Oversee the delivery of efficient, accurate and compliant DBS and safer recruitment services.
• Manage team capacity, recruitment and utilisation to achieve operational and financial targets.
• Drive continuous improvement in service quality, productivity and customer experience.

Customer Relationships, Advice & Training

• Build and maintain strong relationships with schools, trusts and prospective customers.
• Provide expert advice, guidance and training on DBS requirements, safeguarding and safer recruitment practices.
• Ensure high levels of customer satisfaction through responsive service delivery and proactive relationship management.

Compliance & Quality Assurance

• Ensure services comply with relevant legislation, statutory safeguarding guidance and agreed SLAs.
• Maintain effective quality assurance, risk management and record-keeping processes.
• Monitor regulatory developments and ensure services, processes and customer guidance remain up to date.

Performance & Reporting

• Monitor financial, operational and customer service KPIs, taking action to address performance gaps.
• Report monthly to the Executive Team on financial performance, service delivery, customer satisfaction and growth opportunities.
• Use performance data and customer feedback to inform decisions and demonstrate service effectiveness and profitability.

Supporting information and working conditions

• Based at our Huntingdon office 

At EPM we have great career progression and learning and development courses along the way. We are all about supporting our staff and promoting people from within.